Psychiatry and the 15-Minute Med Check

Early on in my misspent youth in the 1960’s I had an occasion to see a psychiatrist.  I had read some Freud, Jung, and others. I had explored group therapy, psychodrama, and most of the popular modalities of the moment with the exception of Rolfing.  Rolfing is a method of releasing bound up tension in the deep muscles.  It often appears that someone is being beat up.

I counseled young people who had psychological and drug issues at a free clinic. I don’t know how effective I was but I believe I prevented some suicides and other bad outcomes. I was at least as effective as a Dutch uncle in providing an ear for those who needed one.

My psychiatrist opened my eyes to how psychiatry is really practiced among those of us who can’t pay $300/hr three times a week over 30 weeks.  First, the psychiatrist had no couch and the chair wasn’t too comfortable.  I persevered:  “How are you feeling,” he asked “I’ve been having some strange dreams, lately” I answered.  “I’m crossing over the George Washington Bridge and there is some road work going on.  As I get half way to Manhattan I see portions of the bridge have collapsed into the Hudson River.  I’m concerned but I have to get to the other side.  I continue but eventually I am sitting on a I-beam  over the river and see that it ends short of the other side.”  

I saw him half reclining in his chair, smiling. “That’s not how it works; I ask you how you’re doing so I can assess your speech and facial expression so I can get a feeling for whether you might be suicidal or otherwise impaired.  Then I ask you what meds your taking and whether they’re working.  Depending on your answer I might suggest a change of meds from a list that may or may not work.  A lot of psychiatry is guess work as different meds work differently on different people.  Now where were we, your time is almost up…” – Carlos

The Meaning of Life in a 15-Minute Med Check

By H. Steven Moffic, MD | May 19, 2011

 “To see a world in a grain of sand
And a heaven in a wildflower
Hold infinity in the palm of your hand
And eternity in an hour.”
–William Blake, Auguries of Innocence, 1803

If Blake were alive today, maybe he’d start one of his famous stanzas with something like, “To see meaning in a 15-minute med check…” If not, I will.  Here’s how  I’ve come to justify this.

The year was 1997. For those of you, like me, who see deeper meaning in a series of coincidences, several happenings out of the ordinary affected me.

One was the death of Victor Frankl, MD. Dr Frankl was one of the psychiatrists I greatly admired. He’s most famous for his best-selling book, Man’s Search for Meaning, where he describes how he found meaning while he survived Nazi concentration camps. Here are some of his recollections and conclusions, starting with the situation I so admired:

•“The unpleasant feeling that had gripped me as soon as I had told my friend I would escape with him became more intense. Suddenly, I decided to take fate into my own hands at once. I ran out of the hut and told my friend that I could not go with him. As soon as I had told him with finality that I had made up my mind to stay with my patients, the unhappy feeling left me.”
•“If there is a meaning in life at all, then there must be a meaning in suffering.”
•“Those who have a ‘why’ to live can bear with almost any ‘how.’”
•“For the meaning of life differs from man to man, from day to day, and from hour to hour.”

In his day-to-day life in concentration camps, for himself and others, Frankl recommended that one could be comforted by love, the beauty of nature, and positive imaging. What is not clear is whether those with severe mental illness—with flashbacks, hallucinations, or depression—could benefit from those coping mechanisms. (Of course, so many of them had already been killed by the Nazis).

The year 1997 also marked the publication of another best-selling book that addresses finding the meaning for everyday life in the face of certain death. This was Mitch Albom’s Tuesdays with Morrie. Morrie was his former college professor whom Mitch had not seen in many years, and he was dying of ALS. Mitch visited after seeing Morrie on the Frontline television show. Morrie quickly sensed that Mitch had become too materialistic and, over time, he gave Mitch (as well as us) advice such as:

•“The way you get meaning into your life is to devote yourself to loving others, devote yourself to your community around you, and devote yourself to creating something that gives you purpose and meaning.”

Coincidentally (or not), in 1997, I had also written a book that was by no means a best seller. It was The Ethical Way: Challenges and Solutions for Managed Behavioral Healthcare. At first glance, managed care doesn’t seem to have much to do with the meaning of life—that is, unless one feels that making money, as many for-profit companies have done, is the meaning of life. However, managed care was the most significant influence on the development of the 15-minute med check becoming so common.

The challenge with the 15-minute med check was how to make the best use of that time. I tried to focus on symptoms and side effects. That seemed to have some benefits, but patients felt the time was too short and I felt it was more like the factory work I had done as a teenager. I tried to focus on what they did in a typical day. Sometimes that seemed of mutual interest and sometimes not. I asked what was fun for them. Sometimes they said there wasn’t much fun or it was just a distraction. Later, I tried asking if they had pets. Most didn’t, though for those who did, they indeed provided some meaning and enjoyment.

Then, maybe it was the influence of a friend and ER physician who shared his new interest in spirituality. Maybe it was my son becoming a Rabbi. Maybe it was Dr Kevorkian, aka “Dr. Death” for assisting suicides, being released from prison. Maybe it was the developing Recovery movement for the chronic and most seriously mentally ill, which emphasized focusing on what the patient wanted to get a better quality of life.

Whatever it was, a decade later, I shifted to what Dr Frankl and Morrie Schwartz had taught me and tried to see if I could apply it to my patients. I started to ask them what gave them meaning in their lives, or in more colloquial terminology, something like “What keeps you going?” and whether my treatment was connected to that. I had them fill out the answer in writing before the session. Gradually, I found it was best to ask the question in most sessions, near the beginning. Here are some recent responses:

•J.M., a middle aged man with psychotic depression, who feels his medications help him enjoy his grandchildren and church.
•K.S., a middle aged woman, also with psychotic depression, who felt the medication reduced her crying and allowed her to continue her work as an in-home nursing assistant. However, she regretted that she didn’t get as much enjoyment from reading the scriptures as from her job. When I asked if helping others wasn’t emphasized in the scriptures, she brightened up the most I had ever seen for her.
•J.M., a middle aged woman, whose PTSD symptoms were relieved somewhat by Seroquel. She says the medication helped keep her out of the hospital and allowed her to move in and care for her mother with Alzheimer disease. “It’s a glorious time to care for her with God’s help.” Then, she asked me what gives my life meaning (she seemed to have noticed I have a family). After hesitating, I answered: my family, as well as helping and learning from others like her.
•D.S., who had PTSD, answered, “Nothing.” After I felt a chill, I asked if she felt suicidal, and she did. We changed her medication and increased the frequency of appointments.

In my part-time work in prison, which is hopefully the closest I will ever get to a concentration camp, the answers are usually more along the line of “getting through day by day” until release. Some will answer something like, “Just got to take the bad with the good.”

At a recent Workshop that I conducted with NAMI Wisconsin, family members answered this sort of question in a variety of ways, including:

•“Experience great moments of meaning where the spirit of others talks to me and we connect with a common understanding expressed with concern of love.”
•“My health, and knowing I’m just as good as everyone else in life.”
•“Relationship with your environment.”
•“I am still searching! How about you?” (with Smiley Face).

In their overwhelmingly positive evaluation feedback, many representative remarks suggested the possibility of this becoming an evidence-based practice:

•“As an outsider, this seems so simple and important yet never done—why? You can make that change.”
•“Very simple but important approach. This lecture was particularly helpful for me as a neuropsych student.”
•Very interesting approach to his patients a question, such a one that opens so many doors and allows him to see many facets of their lives in a very brief time”.
•“The speaker grasped with an easy understanding the grand paradox, that despite the complexity, oftentimes the answers are simplest, yet the deepest. (think Ockham’s Razor).”

From the Consumer Council of Houston’s public mental health system, a colleague shared this response:

•“All the suffering and abuse I have been through now gives meaning to my life; it is now helping me help others.”

I’ve asked other colleagues if they find such a question of value. They’ve added these perspectives:

•“This is a very good question . . . and helps to serve as a foundation for recovery based centered planning . . .”
•“In a related vein, especially if they have engaged in risky activities, I ask folks why they are not dead yet”
•“This reminds me of Patricia Deegan’s ‘Power Statement,’ which is essentially when a person establishes that they will hang in there with treatment, including medication side effects, as long as it doesn’t interfere . . . with something important to them.”

In researching how this sort of question has been studied in psychiatry, I found (with help from our Psychiatric Times editor in chief, Dr James Knoll) “The Purpose in Life Test” (Crumbaugh and Maholick,1964). This is attitude scale developed from Logotherapy, the existential form of therapy originated by Dr Frankl.

Some may say that focusing in on the meaning in a patient’s life during a med check is too reductionistic. I usually do also ask about symptoms, side effects, and some other things. Or, too simplistic. Some may not tell the truth. Or, the answers may be problematic, such as what gives one’s life meaning is to “take street drugs” or “save the world.” In those cases, we can try to start with very small steps that could then lead to a better goal. Others may say we still need more than 15 minutes. I agree now even more that it would be helpful to have extra time, but practically, for now, many of us don’t have it.

In the meantime, I’ve seen that this focus offers many potential benefits, including:

•It can enhance compliance, especially when there is congruence between the clinician, patient, and any relevant family
•It may reveal undisclosed suicidal ideation
•It may be particularly potent for adolescents who are generally beginning to think about the meaning of their lives
•It may reveal cultural variations in values
•It may add a spiritual component to the patient and clinician relationship
•It may remind us of the meaning of our work and our lives.

Who knows? As some new research suggests, a sense of purpose may even contribute to a lower risk of cognitive impairment and maybe other illnesses.Psychiatric Times – The Meaning of Life

Comments:

by Annie Cooper | June 11, 2011 11:53 AM EDT

The problem is us nor the patients. The problem is the insurance companies.
Who made them the experts on what patients need? Why do I need to waste my time or my staff’s time to get permission to treat somebody, or to get pre-approval for the medications I prescribe if the dose is greater the one on PDR?
We accept insulting reimbursement while the CEO of United Healthcare made 124.8 millions dollars in 2005 (which apparently represents $102K/hour. Meanwhile, my reimbursement for seeing patients has not gone up in 10 years, while my rent, my malpractice, my staff’s salary, the price of gas, food and everything else has gone up and up and up.
The model that MBAs have applied to healthcare, and psychiatry in particular -i.e. increase income by increasing productivity – might be viable for widgets, but it does not work for people, especially if they are as fragile as our patient. Who determined that psychiatry would become pushing meds based on evaluation and treatment done by someone else?
We know that the therapeutic relationship is more than half of the cure, including compliance to medications, so why do we let people who have never treated a patient tell us how to do it?
I say it is not OUR greed that is interfering with treatment it is THEIR’s.

by Steve Moffic | June 14, 2011 9:58 AM EDT

I very much appreciate all the comments about this blog. From my perspective (see The Ethical Way: Challenges and Solutions for Managed Behavioral Healthcare), the problem is all aspects of our mental health care system: the public for not demanding more resources; our professional organizations for an inadequate response to managed care when it developed and now in advance of “Obamacare”, which will give more power to the insurance companies; for-profit managed care companies for emphasizing profits over qualilty of care; and most of all, the payors of care, meaning businesses and the government.

Although many of us can opt out of 15 minute med checks, many public agencies can only survive nowadays if enough of us will participate with those limitations. Hence, my attempt to try to find a way to make such sessions more successful and enjoyable. These patients in the public sector will still need care and I think, ethically, all of us need to share somewhat in addressing this need.

by Lorraine Roth | May 27, 2011 11:17 AM EDT

Dr. Moffic writes beautifully, and his passion for patient care is very evident. Victor Frankl’s “Meaning of Life”was one of the books that impacted me greatly, just as it did Dr. Moffic. I would hope every psychiatrist — well, everyone — would read it. But Dr. Moffic’s effort to find “meaning” in a 15-minute med-check is trying to press a square peg into a round hole. I think the real argument is that 15-minute med checks are a travesty of medicine, and are the very symbol of everything that is wrong with managed care.

It is fine when a patient answers questions with everything positive. But I wonder, as with Dr. Moffic’s patient who admitted she felt suicidal, how do you wrap that up in 15 minutes? Press a button for a social worker to come in and lead the patient away to investigate further? How do you review all the previous medications a patient has taken, in 15 minutes, to decide where to go when the present medication is not working?

The fact is that a 15-minute medication check is negligence-waiting-to-happen. Near the end of his article, Dr. Moffic acknowledges that “Others may say we still need more than 15 minutes. I agree now even more that it would be helpful to have extra time, but practically, for now, many of us don’t have it.” Why don’t we have it? Why do we accept a position that puts us on the edge of a malpractice cliff each time we see a patient?

I retired from the VA last year and have worked a number of Locum Tenens positions since then. One was at a mental health clinic that needed a psychiatrist to cover for a few months. They stated that evaluations were one hour, med checks 15 minutes. I said I need 30 minutes. I explained that 15 minute checks are adequate for those patients who are “doing well, just need a refill,” but 30 minutes allows for the adequate evaluation and decision-making necessary for patients who are not doing well. In addition, it is essential to write a good progress note, and trying to include that in a 15 minute slot is not workable.

They granted my request for 30 minute med checks. It may help to keep in mind that psychiatrists are not exactly a dime-a-dozen these days – they are sorely in demand, everywhere. What would happen if the APA stated in its Ethical standards that no psychiatrist should agree to limit medication checks to 15 minutes? We should hang together on this – or hang separately.

by Florinio Samson | May 28, 2011 1:15 AM EDT

I have been working at Mental Health Centers and have always asked for at least 30 minutes for so called “med check”and 45 minutes to one hour for a new patient. They have tried to get me to see ” folllow-up” patients for 15 minutes. I argue that it is not enough. By the time you greet each other and reviewed the medications, 15 minute is over. What if they come up with some problem or symptoms that need to be addressed I cannot tell them “Sorry, 15 minute is over”. Where is our compassion and understanding. My patients have verbalized their appreciation for the time I give them saying they have seen doctors who just hand them their prescriptions just after bthey sat down and do not talk to them or listen to them. As mentioned in the Psychiatric News, our mind is… not a “VW” but a”Porsche”. But then there are patients that cannot interact and so we have to individualize each patient.
–F.Samson, M.D. 5/27/11

by Travis Runnels | June 02, 2011 6:24 PM EDT

I agree that managed care has created the tendency towards 15-minute medication management checks, but do you have to accept managed care? Is it not, a simple economic model, where price is determined by perceived value? If patients wanted longer visits, would they pay for them? I am responsible for a fee-for-service outpatient psychiatry clinic which operates as a program of a mental health center. I do not believe that our patients would pay cash rates and forego their insurance coverage, which begs the question, if patients/customers are determining the price point for which they will afford services, are they also determining the quality and duration of their care?

Great article and I especially enjoyed the quotes. Thanks-

by claire cayer | June 10, 2011 11:18 AM EDT

I see nothing holding anyone back from providing 20-30 minute med checks aother than $$$$. I schedule 20-30 minutes med checks for all of my patients. Money/reimbursement shouldn’t interferre with your standard of care.

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About carlos

I'm a curious person, of reasonable intellect, "on the beach" (retired) and enjoying my interest in anthropology, language, civil rights, and a few other areas. I've been a hippie/student/aerospace tech writer in the '60s, a witness to the Portuguese revolution in the ‘70s, a defense test engineer and witness to the Guatemalan genocide in the '80s, and a network engineer for an ISP in the '90s. Now I’m a student and commentator until my time is up. I've spent time under the spell of the Mesoamerican pyramids and the sweet sound of the Portuguese language. I've lived in Europe, traveled in Brazil, Central America, Iceland, New Zealand, and other places. My preferred mode of travel is with a backpack and I eat (almost) anything local. Somehow, many of the countries I have been to have had civil unrest (for which I was not responsible). I'm open to correspond with anyone who might share my liberal, humanist interests. I live in San Buenaventura, California.
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2 Responses to Psychiatry and the 15-Minute Med Check

  1. I really enjoyed your comments. I once had a psychiatrist take a phone call in the middle of a 15 minute med check. Grr. She stated that she was responsible for inpatient while talking to me.
    I definitely find that I need to prepare for an appointment with a list of any questions to ask, any side effects etc. I like the question about what keeps a person going. I agree that 15 minutes is not enough time to answer it but it might give the person something to think about.
    I do wish psychiatry didn’t have to do things the way that they do but I am not sure how to change it since I feel like it is hard enough to pay for a 15 minute appointment. It is already over a hundred dollars which is a lot for a low-income person.

    • carlos says:

      Hi Tracy, I don’t know where you live but in many communities there are mental health clinics. They exist because of a real need. We need these clinics to keep people from “going postal” because of raging storms within. Leaving people abandoned to fend internal demons can have consequences. Most peoples needs are not so extreme but whether it’s a nagging anxiety or other something else we cannot leave our brothers and sisters in pain and suffering. We are all connected to one another.

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